Debtors Ledger Management encompasses Accounts Receivable, cash flow management, new customer assessment, customer negotiation, debt collection, policies and procedures and training employees. The goal to ensure customers pay invoices by due date.
| Module 1 | Introduction |
|---|---|
| Unit 1 | Overview of Debtor's Ledger Management course |
| Unit 2 | Lecture 1: Introduction to Debtor's Ledger Management |
| Unit 3 | Lecture 2: What will you get from this course? |
| Unit 4 | Lecture 3: Why Don't Customers pay? |
| Module 2 | Cost of Running a Ledger |
| Unit 1 | Lecture 4: The Interest Cost |
| Unit 2 | Lecture 5: The Cost in Labour |
| Unit 3 | Lecture 6: Cost of Writing Off a Sale |
| Unit 4 | Lecture 7: Reduce the Ledger by 50% |
| Unit 5 | Module 2 Resources |
| Module 3 | Office Procedure Evaluation |
| Unit 1 | Lecture 8: Evaluation of Office Procedures |
| Unit 2 | Module 3 Resources. |
| Module 4 | Giving Credit to Your Customers |
| Unit 1 | Lecture 9: How Much Customer Debt Can Your Business Carry? |
| Unit 2 | Lecture 10: Can Your Business Finance a Debtor's Ledger? |
| Module 5 | Policies and Procedures |
| Unit 1 | Lecture 11: Why Policies and Procedures are Important in your Business |
| Unit 2 | Lecture 12: Terms of Trade Policy |
| Unit 3 | Lecture 13: Customer Credit Policy |
| Unit 4 | Lecture 14: Complaints Policy |
| Unit 5 | Lecture 15: Debtor's Ledger Management Policy |
| Unit 6 | Lecture 16: Credit Policy and Management Plan |
| Module 6 | Reduce the Current Customer Debt |
| Unit 1 | Lecture 17: Strategy to Reduce the Debt |
| Unit 2 | Module 6 Resources. |
| Module 7 | Debtor's Ledger Management |
| Unit 1 | Lecture 18: Strategy to Manage Future Overdue Invoices |
| Unit 2 | Lecture 19: Customer Assessment, Account Setup & Invoicing |
| Unit 3 | Lecture 20: Payments, Complaints and Reports |
| Unit 4 | Lecture 21: The Overdue Invoice Strategy |
| Unit 5 | Lecture 22: Customer Excuses |
| Unit 6 | Lecture 23: Meetings |
| Unit 7 | Module 7 Resources. |
| Module 8 | The Phone Call Script |
| Unit 1 | Lecture 24: Preparing for the Phone Call |
| Unit 2 | Lecture 25: The Phone Call Script |
| Unit 3 | Lecture 26: Cash Flow Problems |
| Unit 4 | Module 8 Resources. |
| Module 9 | Conclusion |
| Unit 1 | Lecture 27: Conclusion |
| Unit 2 | Module 9 Resources. |