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Complaint!  Are your Customers Giving you the Thumbs Down?

Complaint! Are your Customers Giving you the Thumbs Down?

by Zanette Phillips | Jan 10, 2017 | BizSkills News, Responding to Customer Complaints, Skills Courses

Are your employees mishandling the response to a customer complaint? How many valuable customers lost through the lack of good customer service training? Can you afford to miss out on important customer feedback? Or do you give your customers good reasons to be...

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