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New Book!

Don't Let Your Customers Run Your Business

"How to manage your ledger and train your customers to pay on time"

If your expected cash flow dropped for three months perhaps due to outstanding customer debt, could your business survive? What about six months? A year?

It’s not a fun exercise, but it’s a smart one.

If the answer is not reassuring. Now is the moment to strengthen your foundations. That might mean slowing your growth to build up cash reserves, improve your collections process, or reduce exposure to high-risk customers.

Because when the economy shifts,

the businesses that stay standing aren’t necessarily the biggest

—they’re the best prepared.

What You Can Gain by Reading This Book

📌 Save Money
Gain insight into the real costs of managing a debtor’s ledger, such as lost time, interest expenses, restricted cash flow, and potential write-offs.  Discover effective strategies to minimise these expenses.

📌 Build a More Efficient System
Evaluate and enhance your debtor management procedures by employing practical strategies to establish a more efficient office system.

📌 Take Control of Collections
Use a straightforward, but professional, overdue invoice strategy to respond quickly, communicate clearly, and manage collections effectively.

📌 Improve Your Credit and Sales Management
Shift your focus from simply making sales to ensuring you receive payment for those sales by prioritising customers who pay reliably and by making smarter credit decisions.

Looking for Book Resources?

There are additional resources available for the book. You will find them here.

More about what’s in the book >>

Case studies >>

“This is particularly beneficial to me understanding and learning the effective ways of debt collections since I am part of the credit management doing customer assessment and managing customer’s credit limit.”

Arlene

“It explains the strategies to collect effectively and points out why customers cannot pay the invoices so that you can set up strategies using company policies..”

Alicia

“Overall explanation on the topic is going well. From clearing the basics to find an effective way to find a solution, previous lectures covers everything.”

Shalini