by Zanette Phillips | Mar 3, 2026 | BizSkills News
Don’t Let Your Customers Run Your Business! If your customers do not pay their invoices, then they are controlling your cash flow and your most important asset! The strategies and skills you need to reduce your current customer debt, control it and train your... 
by Zanette Phillips | Mar 1, 2026 | BizSkills News
Cash Flow! There is nothing wrong with being ambitious! There is nothing wrong with being ambitious if you have the money to build your business. But if your customers are not paying their accounts then your cash flow could be severely limited in what you can do.... 
by Zanette Phillips | Feb 27, 2026 | BizSkills News
Why Don’t Customers Pay When you Give Them Credit? These days the economy is making it more difficult to run a business and money is getting tighter. Many small businesses are struggling because they give credit to customers who do not pay their accounts. The... 
by Zanette Phillips | Feb 25, 2026 | BizSkills News
Office Inefficiency When Giving Customers Credit A business owner cannot expect to successfully collect customer debt if they don’t control who they give credit to. I have compiled a list of common business inefficiency issues when providing customer credit.... 
by Zanette Phillips | Feb 21, 2026 | BizSkills News
Customer Excuses and How to Deal with Them There are many reasons why customers don’t pay – they can be disorganised, records not up to date, lose the invoices or bookkeeper comes once a month. Others do not control their cash flow and spend too much money or don’t... 
by Zanette Phillips | Feb 19, 2026 | BizSkills News
Early Payment Discounts? Why it is Not the Best Solution. Delays in payments can create cash flow problems Delays in customer payments can quickly create cash flow pressure for small businesses. Many business owners offer credit and 30-day trading terms to secure... 
by Zanette Phillips | Feb 17, 2026 | BizSkills News
Do Your Employees Need Training to Control Customer Debt? Hard to find good training programs There is a big push to get your employees trained in office skills these days. But when it comes to finding courses in debt collection and accounts receivable management the... 
by Zanette Phillips | Feb 15, 2026 | BizSkills News
Teamwork. Is everyone on the same Page? Are you and your employees on the same page to make your business great (again)? Are you all working together for one cause such as making the business successful? Are you engaging in teamwork? Do your employees know anything... 
by Zanette Phillips | Feb 13, 2026 | BizSkills News
Complaints! Are your Customers Giving you the Thumbs Down? Are your employees mishandling the response to a customer complaint? How many valuable customers lost through the lack of good customer service training? Can you afford to miss out on important customer... 
by Zanette Phillips | Feb 10, 2026 | BizSkills News
Improve Office Procedures, Efficiencies and Skills You cannot expect to successfully collect customer debt, if you or your employees lack skills and training, or you are unaware of the proper procedures. I have listed of common office inefficiencies affecting the...