Do Your Employees Need Training in Controlling Customer Debt?

Do Your Employees Need Training in Controlling Customer Debt?

There is a big push to get your employees trained in office skills these days.  But when it comes to finding courses in debt collection and accounts receivable management the accredited training modules are written for the financial services industry.  Not for small...
Don’t Let Your Customers Run Your Business!

Don’t Let Your Customers Run Your Business!

If your customers do not pay their invoices, then they are controlling your cash flow and your most important asset! The strategies and skills you need to reduce your current customer debt, control it and train your customer to pay by due-date are: A strategy to...
Office Inefficiencies When Giving Customers Credit

Office Inefficiencies When Giving Customers Credit

A business owner cannot expect to successfully collect customer debt if they don’t control who they give credit to.  I have compiled a list of common business inefficiencies when providing customer credit. Extending credit to anyone who walks in the door (credit by...