Effective Debt Collection Strategies
Reduce your current customer debt and maintain the ledger balance by up to 50% less of what it is now!
Course Topics include:
- Why don’t customers pay?
- Cost of writing off a sale
- Improving your office procedures
- Dealing with customers with cash flow problems
- Dealing with customer excuses
- How to use the phone script
- Why policies and procedures are important for your business
You will learn two strategies
- Strategy to reduce current customer debt
- Strategy to deal with future overdue invoices
The course includes a set of debt collection letters, a payment agreement and a phone script to assist those who need questions to ask and more confidence. To Learn more details about this course
Cost: $275
Half day course – Morning tea provided
Date, Times and Venue
14th July 2016 8am to 12pm Arrive 7.45am for 8am start
Venue: Boland Centre, 14 Spence Street, Cairns
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18th August 2016 8am to 12pm Arrive 7.45am for 8am start
Venue: Crowe Horwarth Accountants, 232-240 Mulgrave Road, Cairns