Effective Debt Collection Strategies

Reduce your current customer debt and maintain the ledger balance by up to 50% less of what it is now!

Course Topics include:

  • Why don’t customers pay?customer_service_working_150_clr_18706
  • Cost of writing off a sale
  • Improving your office procedures
  • Dealing with customers with cash flow problems
  • Dealing with customer excuses
  • How to use the phone script
  • Why policies and procedures are important for your business

You will learn two strategies

  1. Strategy to reduce current customer debt
  2. Strategy to deal with future overdue invoices

The course includes a set of debt collection letters, a payment agreement and a phone script to assist those who need questions to ask and more confidence.    To Learn more details about this course

Cost:          $275

Half day course – Morning tea provided

Date, Times and Venue

14th July 2016          8am to 12pm          Arrive 7.45am for 8am start

Venue:          Boland Centre, 14 Spence Street, Cairns

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18th August 2016      8am to 12pm          Arrive 7.45am for 8am start

Venue:           Crowe Horwarth Accountants, 232-240 Mulgrave Road, Cairns

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