by Zanette Phillips | Feb 25, 2026 | BizSkills News, Customer Credit Policy Course, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses
Office Inefficiency When Giving Customers Credit A business owner cannot expect to successfully collect customer debt if they don’t control who they give credit to. I have compiled a list of common business inefficiency issues when providing customer credit....
by Zanette Phillips | Feb 21, 2026 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses
Customer Excuses and How to Deal with Them There are many reasons why customers don’t pay – they can be disorganised, records not up to date, lose the invoices or bookkeeper comes once a month. Others do not control their cash flow and spend too much money or don’t...
by Zanette Phillips | Feb 19, 2026 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course
Early Payment Discounts? Why it is Not the Best Solution. Delays in payments can create cash flow problems Delays in customer payments can quickly create cash flow pressure for small businesses. Many business owners offer credit and 30-day trading terms to secure...
by Zanette Phillips | Feb 17, 2026 | BizSkills News, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course, Responding to Customer Complaints, Skills Courses, Training
Do Your Employees Need Training to Control Customer Debt? Hard to find good training programs There is a big push to get your employees trained in office skills these days. But when it comes to finding courses in debt collection and accounts receivable management the...
by Zanette Phillips | Feb 10, 2026 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course, Skills Courses
Improve Office Procedures, Efficiencies and Skills You cannot expect to successfully collect customer debt, if you or your employees lack skills and training, or you are unaware of the proper procedures. I have listed of common office inefficiencies affecting the...
by Zanette Phillips | Feb 7, 2026 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses
14 Things to Reduce Risk of a Customer Not Paying Take a proactive approach when giving your customers credit The longer an invoice is outstanding the harder it is to collect and there is no point in making a sale if you don’t get paid for it. So you need to reduce...
