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Office inefficiencies make it harder to collect customer debt

Office inefficiencies make it harder to collect customer debt

by Zanette Phillips | May 28, 2017 | BizSkills News, Complaints Policy Course, Debtor's Ledger Management

A business owner cannot expect to successfully collect customer debt if they don’t have strategies in place and control the collection activities.  Here is a list of common office inefficiencies that employees are guilty of when collecting customers payments. Not...
Does Your Business Need Key Task Procedures?

Does Your Business Need Key Task Procedures?

by Zanette Phillips | May 14, 2017 | BizSkills News, Complaints Policy Course, Customer Credit Policy Course

For peace of mind and less disruption in the management of the office, business owners should consider having a subset of key task procedures for jobs such as payroll, customer invoicing, tax and super returns, commissions and a host of other jobs with critical time...

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