by Zanette Phillips | Jan 17, 2017 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses
There are many reasons why customers don’t pay – they can be disorganised, records not up to date, lose the invoices or bookkeeper comes once a month. Others do not control their cash flow and spend too much money or don’t collect their outstanding debtors. Some...
by Zanette Phillips | Jan 10, 2017 | BizSkills News, Responding to Customer Complaints, Skills Courses
Are your employees mishandling the response to a customer complaint? How many valuable customers lost through the lack of good customer service training? Can you afford to miss out on important customer feedback? Or do you give your customers good reasons to be...
