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How Good are Interactive Lecture Video Courses

How Good are Interactive Lecture Video Courses

by Zanette Phillips | Jan 25, 2019 | BizSkills News

The need to be tech savvyIf you’ve never been tech savvy, online classes will force you outside of your comfort zone (in a good way). You will have to learn to navigate the course lectures, download materials and communicate well digitally.This may be scary for...
Teamwork. Is everyone on the same Page?

Teamwork. Is everyone on the same Page?

by Zanette Phillips | May 31, 2017 | BizSkills News, Ledger Management Courses, Policies and Procedures Course, Skills Courses, Training

Are you and your employees on the same page to make your business great (again)?  Are you all working together for one cause such as making the business successful?  Are you engaging in teamwork? Do your employees know anything about your business plan and strategy...
Office inefficiencies make it harder to collect customer debt

Office inefficiencies make it harder to collect customer debt

by Zanette Phillips | May 28, 2017 | BizSkills News, Complaints Policy Course, Debtor's Ledger Management

A business owner cannot expect to successfully collect customer debt if they don’t have strategies in place and control the collection activities.  Here is a list of common office inefficiencies that employees are guilty of when collecting customers payments. Not...
Does Your Business Need Key Task Procedures?

Does Your Business Need Key Task Procedures?

by Zanette Phillips | May 14, 2017 | BizSkills News, Complaints Policy Course, Customer Credit Policy Course

For peace of mind and less disruption in the management of the office, business owners should consider having a subset of key task procedures for jobs such as payroll, customer invoicing, tax and super returns, commissions and a host of other jobs with critical time...
Early Payment Discounts?  Why it is Not the Best Solution.

Early Payment Discounts? Why it is Not the Best Solution.

by Zanette Phillips | Apr 26, 2017 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course

Delays in payments can create cash flow problems Small business owners give credit to make sales and provide 30-day terms but often the customer will take more time and possibly not pay at all.   These delays in payment can create cash flow problems for businesses...
14 Things to Reduce Risk of a Customer Not Paying

14 Things to Reduce Risk of a Customer Not Paying

by Zanette Phillips | Apr 12, 2017 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses

Take a proactive approach when giving your customers credit The longer an invoice is outstanding the harder it is to collect and there is no point in making a sale if you don’t get paid for it.  So you need to reduce risk Reduce Risk of Customers Avoiding Payment 1.  ...
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