by Zanette Phillips | Mar 30, 2017 | BizSkills News, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course, Responding to Customer Complaints, Skills Courses, Training
Hard to find good training programs There is a big push to get your employees trained in office skills these days. But when it comes to finding courses in debt collection and accounts receivable management the accredited training modules are written for the financial...
by Zanette Phillips | Feb 21, 2017 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course, Skills Courses, Training
If your customers do not pay their invoices, then they are controlling your cash flow and your most important asset! The strategies and skills you need to reduce your current customer debt, control it and train your customer to pay by due-date are: Skills to collect...
by Zanette Phillips | Jan 31, 2017 | BizSkills News, Customer Credit Policy Course, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses
A business owner cannot expect to successfully collect customer debt if they don’t control who they give credit to. I have compiled a list of common business inefficiency issues when providing customer credit. Inefficiency 1: Extending credit to anyone who walks in...
by Zanette Phillips | Jan 24, 2017 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course, Skills Courses
You cannot expect to successfully collect customer debt, if you or your employees lack skills and training, or you are unaware of the proper procedures. I have listed of common office inefficiencies affecting the successful running of many small and even medium size...
by Zanette Phillips | Jan 17, 2017 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses
There are many reasons why customers don’t pay – they can be disorganised, records not up to date, lose the invoices or bookkeeper comes once a month. Others do not control their cash flow and spend too much money or don’t collect their outstanding debtors. Some...
by Zanette Phillips | Jan 10, 2017 | BizSkills News, Responding to Customer Complaints, Skills Courses
Are your employees mishandling the response to a customer complaint? How many valuable customers lost through the lack of good customer service training? Can you afford to miss out on important customer feedback? Or do you give your customers good reasons to be...
