by Zanette Phillips | Feb 19, 2026 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course
Early Payment Discounts? Why it is Not the Best Solution. Delays in payments can create cash flow problems Delays in customer payments can quickly create cash flow pressure for small businesses. Many business owners offer credit and 30-day trading terms to secure...
by Zanette Phillips | Feb 17, 2026 | BizSkills News, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course, Responding to Customer Complaints, Skills Courses, Training
Do Your Employees Need Training to Control Customer Debt? Hard to find good training programs There is a big push to get your employees trained in office skills these days. But when it comes to finding courses in debt collection and accounts receivable management the...
by Zanette Phillips | Feb 15, 2026 | BizSkills News, Ledger Management Courses, Policies and Procedures Course, Skills Courses, Training
Teamwork. Is everyone on the same Page? Are you and your employees on the same page to make your business great (again)? Are you all working together for one cause such as making the business successful? Are you engaging in teamwork? Do your employees know anything...
by Zanette Phillips | Feb 13, 2026 | BizSkills News, Responding to Customer Complaints, Skills Courses
Complaints! Are your Customers Giving you the Thumbs Down? Are your employees mishandling the response to a customer complaint? How many valuable customers lost through the lack of good customer service training? Can you afford to miss out on important customer...
by Zanette Phillips | Feb 10, 2026 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course, Skills Courses
Improve Office Procedures, Efficiencies and Skills You cannot expect to successfully collect customer debt, if you or your employees lack skills and training, or you are unaware of the proper procedures. I have listed of common office inefficiencies affecting the...
