by Zanette Phillips | Jan 25, 2019 | BizSkills News
The need to be tech savvyIf you’ve never been tech savvy, online classes will force you outside of your comfort zone (in a good way). You will have to learn to navigate the course lectures, download materials and communicate well digitally.This may be scary for...
by Zanette Phillips | May 31, 2017 | BizSkills News, Ledger Management Courses, Policies and Procedures Course, Skills Courses, Training
Are you and your employees on the same page to make your business great (again)? Are you all working together for one cause such as making the business successful? Are you engaging in teamwork? Do your employees know anything about your business plan and strategy...
by Zanette Phillips | May 28, 2017 | BizSkills News, Complaints Policy Course, Debtor's Ledger Management
A business owner cannot expect to successfully collect customer debt if they don’t have strategies in place and control the collection activities. Here is a list of common office inefficiencies that employees are guilty of when collecting customers payments. Not...
by Zanette Phillips | May 14, 2017 | BizSkills News, Complaints Policy Course, Customer Credit Policy Course
For peace of mind and less disruption in the management of the office, business owners should consider having a subset of key task procedures for jobs such as payroll, customer invoicing, tax and super returns, commissions and a host of other jobs with critical time...
by Zanette Phillips | Apr 26, 2017 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course
Delays in payments can create cash flow problems Small business owners give credit to make sales and provide 30-day terms but often the customer will take more time and possibly not pay at all. These delays in payment can create cash flow problems for businesses...
by Zanette Phillips | Apr 12, 2017 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses
Take a proactive approach when giving your customers credit The longer an invoice is outstanding the harder it is to collect and there is no point in making a sale if you don’t get paid for it. So you need to reduce risk Reduce Risk of Customers Avoiding Payment 1. ...
by Zanette Phillips | Mar 30, 2017 | BizSkills News, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course, Responding to Customer Complaints, Skills Courses, Training
Hard to find good training programs There is a big push to get your employees trained in office skills these days. But when it comes to finding courses in debt collection and accounts receivable management the accredited training modules are written for the financial...
by Zanette Phillips | Feb 21, 2017 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course, Skills Courses, Training
If your customers do not pay their invoices, then they are controlling your cash flow and your most important asset! The strategies and skills you need to reduce your current customer debt, control it and train your customer to pay by due-date are: Skills to collect...
by Zanette Phillips | Jan 31, 2017 | BizSkills News, Customer Credit Policy Course, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses
A business owner cannot expect to successfully collect customer debt if they don’t control who they give credit to. I have compiled a list of common business inefficiency issues when providing customer credit. Inefficiency 1: Extending credit to anyone who walks in...
by Zanette Phillips | Jan 24, 2017 | BizSkills News, Debtor's Ledger Management, Effective Debt Collection Strategies, Ledger Management Courses, Phone Script Course, Skills Courses
You cannot expect to successfully collect customer debt, if you or your employees lack skills and training, or you are unaware of the proper procedures. I have listed of common office inefficiencies affecting the successful running of many small and even medium size...
