Group of students using digital devices

BIZ SKILLS TRAINING COURSES

Biz Skills offers online business training courses and technical computer skills

BUSINESS TRAINING COURSES

Effective Debt Collection Strategies the most popular course

Click here for full list of courses

TECHNICAL COMPUTER SKILLS

Digital Literacy courses in Microsoft Word, Basic Computer skills and Touch typing

Click here for full list of courses

Online Video Lecture Courses

Research shows online video lectures are more effective in communicating course concepts and content

It points out the value the video has when the course instructor is featured and ‘speaks’ to the student. It is a visual image which makes the instructor a real person – a person that the student is able to make a connection with

Also the research supports the effectiveness of the video in creating a sense of presence, which further supports social and cognitive presence which are critical components to a successful learning experience.  Source: Online Learning Insights

online video lecture courses

BUSINESS COURSES

People discussing business courses

The Success and Failure of Business Depends on Cash Flow Control

Effective Debt Collection Strategies provides business owners ways to reduce and control the current customer debt.

And the Phone Script assists people who lack confidence when phoning for outstanding customer debt.  It gives the caller control of the conversation and maintains professionalism.

CUSTOMER SERVICE COURSE

RESPONDING TO CUSTOMER COMPLAINTS

Responding to Customer Complaints Course teaches communication skills required to deal with the initial response to a customer’s complaint and not about solving the problem.  The goal is to maintain a good customer relationship during the complaint process.

Responding to Customer Complaints course

TECHNICAL COMPUTER SKILLS and DIGITAL LITERACY COURSES

technical computer skills

Online Video Lecture Courses

 

CREATE DOCUMENTS IN WORD

TOUCH TYPING

BASIC COMPUTER AND WINDOWS SKILLS

CREATE DOCUMENTS IN WORDPAD

 

Click on a course title for more information and to view an introductory video to the course.  This will give you an example of the course presentation

Face to Face Group Courses

 

HOW TO USE MICROSOFT WORD

Click on the course title to book a course.  Group size is limited.

 

 

 

 

Test your computer knowledge

DOWNLOAD THIS QUIZ AND TEST YOUR COMPUTER & WINDOWS SKILLS

Biz Skills Online Interactive Lecture Video courses allow students to study at their own pace in a comfortable environment

Anything which is visual and has an aesthetic appeal is very easily processed by our brains.  Compared to words and audio, video is one of the easiest forms of transferring knowledge which needs to be learned and memorised

The interactive components occur throughout the courses where the teacher is seen describing and demonstrating the skill.  After each demonstration, the student stops the video, completes a task or exercise, and then continues with the lecture

The video recordings allow students to replay the video as often as needed until they feel confident they have learned the skill

Courses

  • Business Courses

Consultancy

  • Procedure Writing
  • Personal Training
  • System Facilitation

Ebook:

"Don't Let Your Customers Run Your Business" written by Zanette Phillips and available on Amazon

What you will get from these courses?

Get in Touch:

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